| | About Us Epic Heroes are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at customerservices@epicheroes.com. If it's a collectable, Epic Heroes has got it. Whether your favorite collectables are action figures, comics, dvds or anything else we've got the goods you want and the service you need. . The worlds of music, movie, toys, comics and video games have become part of one another. A movie will have a soundtrack, a comic, action figures and most likely a video game! Just think of the Star Wars merchandising machine.Britney Spears had action figures made of her. Lara Croft from the Tomb Raider Video Game does commercials and has a movie now. X-Men comics were a smash hit big budget movie. The list is endless.We have all the latest products and your favorite classics. Come in have a browse. Get nostalgic about those comics you had as a kid. Get the latest Manga release. Adorn thy walls with the coolest posters. | |
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept (Visa/Mastercard/American Express), Switch, Solo, Money/Postal Order and Personal Cheque. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. | |
Shipping And Handling
UK FIRST CLASS POST
Orders up to £10.00 - £2.50
Orders up to £20.00 - £3.95
Orders up to £30.00 - £4.50
Orders up to £40.00 - £5.00
Orders up to £40.00 - £5.50
Orders up to £60.00 - £6.50
Orders up to £100.00 - £7.50
Orders up to £200.00 - £15.50
Orders above £250.00 - FREE
EUROPE
Orders up to £20.00 - £3.50
Orders up to £40.00 - £5.75
Orders up to £60.00 - £9.75
Orders up to £100.00 - £10.75
Orders up to £175.00 - £15.75
Orders above £250.00 - £20.75
North America
Orders up to £20.00 - £4.75
Orders up to £40.00 - £6.25
Orders up to £60.00 - £13.50
Orders up to £100.00 - £18.25
Orders up to £175.00 - £22.75
Orders above £250.00 - £26.25
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| Delivery Schedule We ship your order within 1 working day if its in stock. So the 1 day shipping quoted only works if we have it, otherwise please allow upto 28 days for delivery, where we will back order it for you. You can cancel your order at any time (e.g. if you are not happy to wait). you can also cancel your order at any time EVEN if we ordered an item specifically for you. We also do not charge your card until your order is despatched. | |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. | |
| Tax Charges VAT is already included in the price you see. No hidden charges! | |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. | |
Guarantee We promise that we're not happy unless you are. We offer a 30 day no quibbles guarantee. The Internet can be scary. Our objective is to offer efficient, timely and honest levels of service to help combat some of the scariness. If you've got any questions, dont hesitate to ask. If you've got a complaint, don't hesitate to let us know. We've been on the receiving end of bad customer service. We're sure everyone has their scare story. We promise to make sure that you don't have a scare story about us.
Like we said above we'll take it back, no questions asked. As long as you provide a valid Proof of Purchase (our invoice/receipt), the goods in their original packaging and finally as long as you send it back within 30 days. This does not affect your statutory rights as a consumer. We'll issue the refund immediately on receipt of returned goods and refund the cost of sending the goods back to us. At this time we can only offer cost of posting refunds on UK orders and only at 2nd Class Postage Rate. Please DO NOT use 1st Class. Please check your package as soon as possible after it arrives from us to make sure its everything you asked for and your goods are in good condition. | |
Reaching Us Ordering Online
Please order with confidence. We use 128 bit SSL technology to encrypt your details and we do not pass ANY of your details onto a third party. Cookies are used on this site to track your shopping cart. Cookies will expire after 24 hours of you visiting our site. Add items to your shopping cart and Click the the Checkout button to pay and provide your details. Our site is secure. We can provide references from existing customers upon request.
Ordering or Contacting us by Email
To order via email please send email to sales@epicheroes.com To ask us a question please send email to customerservices@epicheroes.com
Ordering or Contacting us by Telephone
Please call 020-8952-7181.
Ordering or Contacting us by Snail-Mail
Please send all normal mail to Epic Heroes.Com, 21/23 Station Road, Edgware Middx HA8 7JE | |
| Privacy Policy Epic Heroes do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. | |
Remittance Terms You can return this item(s) within 30 days, provided they are in their original condition and you have this invoice. Please send item(s) back to the address above. For UK customers we will refund the cost of shipping back to us at 2nd class postage rate
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